Calling All Parents: Leveraging Behavioral Insights to Boost Early Childhood Outcomes

Bloomfield, Juanita - Balsa, Ana - Cid, Alejandro - Oreopoulos, Philip - Cristiá, Alejandrina

Resumen:

We evaluated an over-the-phone program that combines teleassistance, e-messages and AI tools for families with children aged 0 to 3 years. It focuses on parenting skills and facilitating access to government benefits. Chatbot/messages were well received by treated families (90% is useful) and teleoperators (anchors the sequence of calls around topics)We evaluated an over-the-phone program that combines teleassistance, e-messages and AI tools for families with children aged 0 to 3 years. It focuses on parenting skills and facilitating access to government benefits. Chatbot/messages: well received by treated families (90% is useful) and teleoperators (anchors the sequence of calls around topics) Results at four months: positive effects on access to government benefits Outcomes at eight months: positive effects on access to government benefits, parental involvement, parental knowledge, parental wellbeing, and stress reduction

Detalles Bibliográficos
2025
Agencia Nacional de Investigación e Innovación
Fundación Bid van Leer
Banco Interamericano de Desarrollo
Primera infancia
Programas de parentalidad
Teconología digital
Familias vulnerables
Ciencias Sociales
Economía y Negocios
Economía, Econometría
Inglés
Agencia Nacional de Investigación e Innovación
REDI
https://hdl.handle.net/20.500.12381/5463
Acceso abierto
Reconocimiento-NoComercial 4.0 Internacional. (CC BY-NC)