Improvement Teams: Application of team effectiveness model in manufacturing industries in the Basque Country

Equipos de Mejora: aplicación del modelo de efectividad en equipos de mejora de empresas de la Comunidad Autónoma Vasca

Jaca, Carmen - Viles, Elisabeth - Mateo, Ricardo - Santos, Javier - Tanco, Martín
Detalles Bibliográficos
2012
Trabajo en equipo
Mejora continua
Modelo de efectividad
Procesos
Participación
Teamwork
Continuous improvement
Effectiveness model
Processes
Participation
Español
Universidad de Montevideo
REDUM
http://revistas.um.edu.uy/index.php/ingenieria/article/view/363
https://hdl.handle.net/20.500.12806/2518
Acceso abierto
Atribución 4.0 Internacional
Resumen:
Sumario:Teamwork is one of the most important elements for continuous improvement systems as it facilitates the exchange of information, problem solving and personal development. This research aims to draw conclusions about the success factors that lead to achievement for improvement teams in industrial companies in Spain’s Basque Country, which have been awarded (EFQM model awards). This research was conducted through a qualitative study based on interviews with the people in charge of the teams. In order to do this we adapted the model of teamwork effectiveness, which allows evaluation of the critical factors. The results indicate that organizations should pay attention to factors related to the team and its members, such as recognition and the training group as a whole, among others.