The relation between work stress and burnout syndrome in a sample of chilean air traffic controllers

Relación entre estrés laboral y burnout en una muestra de controladores de tráfico aéreo en Chile

Aguirre Mas, Carla - Gallo, Agustina - Ibarra, Alexander - Sánchez García, José Carlos
Detalles Bibliográficos
2018
work stress
burnout
labor satisfaction
conflict work-family
air traffic controllers
estrés laboral
Burnout
satisfacción laboral
conflicto trabajo-familia
controladores de tráfico aéreo
Español
Universidad Católica del Uruguay
LIBERI
https://revistas.ucu.edu.uy/index.php/cienciaspsicologicas/article/view/1688
https://hdl.handle.net/10895/3034
Acceso abierto
Resumen:
Sumario:The purpose of the present study is to identify the relation between burnout syndrome, laboral stress, Labor Satisfaction and conflict work-family, in a sample of Air traffic controllers, taking in consideration the following variables: age, sex, civil status, labor permanence, contract type and presence or absence of children. In this descriptive-correlational study we use the: MBI-GS of Burnout Questionnaire, detonating questionnaire Instrument of measurement of Labor Stress for pilots (IMDELP), and the Conflict Work- Family Questionnaire. The sample was 161 Air Traffic Controllers, through intentional sampling. The results indicate that a moderate level of burnout, work-related stress and work-family conflict. There were significant and directly proportional differences when analyzing the dimensions of burnout, relating them to length of work and exhaustion, exhaustion and conflict work-family, work stress and cynicism.