STRESS MANAGEMENT PROGRAM APPLIED TO A MOBBED WORKER: STUDY OF A CASE

PROGRAMA PARA EL CONTROL DEL ESTRÉS APLICADO A UNA VÍCTIMA DE MOBBING: ESTUDIO DE UN CASO

González-Trijueque, David
Detalles Bibliográficos
2014
mobbing
acoso laboral
estrés laboral
eficacia terapéutica
mobbing
workplace bullying
job stress
therapeutic efficacy
Español
Universidad Católica del Uruguay
LIBERI
https://revistas.ucu.edu.uy/index.php/cienciaspsicologicas/article/view/1033
https://hdl.handle.net/10895/2944
Acceso abierto
Resumen:
Sumario:In this paper the treatment and evolution of a woman subject to mobbing in the workplace—and also exhibited anxious-depressive symptoms—is described. A stress management program was used (Robles & Peralta, 2011). The subject was assessed prior to and after treatment, with follow-up evaluations one, three and six months after treatment. The treatment consisted of fourteen 90 minutes sessions in a period of seven weeks. The treatment was designed based on the psychopathological factors assessed with the Spanish adaptation of SCL-90-R (González de Rivera, De las Cuevas, Rodríguez-Abuín & Rodríguez-Pulido., 2002). The treatment was aimed at training the subject to reduce her psychological discomfort in the workplace and to cope more efficiently with the situation perceived as work harassment. After the treatment process and at one month, at three months and six months follow ups, the patient showed a complete recovery; in fact, the obtained results suggest a significant improvement in short and long term in all of the assessed dimensions. Finally, the results of the therapeutic intervention, and its use as an applied program are discussed. Further studies will be needed to confirm the observed results.