HUMANIZED CARE FROM THE PERSPECTIVE OF EMERGENCY NURSE IN A HOSPITAL FROM QUILLOTA, CHILE

CUIDADO HUMANIZADO DESDE LA PERSPECTIVA DEL ENFERMERO DE EMERGENCIA EN UN HOSPITAL DE QUILLOTA, CHILE

CUIDADO HUMANIZADO DESDE NA PERSPECTIVA DOS PROFISSIONAIS DE ENFERMAGEM DA UNIDADE DE EMERGÊNCIA EM UM HOSPITAL DE QUILLOTA, CHILE.

Landman Navarro, Cecilia - Canales Gómez, Sebastián - Garay Schmitt, Valentina - García Figueroa, Paulina - López Araya, Claudia - Pérez Toro, Javiera - Sáez Muñoz, Camila - Saldivia Muñoz, Ma. Renata
Detalles Bibliográficos
2015
Cuidado humanizado
cuidados de enfermería
empatía
enfermería de urgencia.
Humanized care
nursing care
empathy
emergency nursing.
Español
Universidad Católica del Uruguay
LIBERI
https://revistas.ucu.edu.uy/index.php/enfermeriacuidadoshumanizados/article/view/564
https://hdl.handle.net/10895/3608
Acceso abierto
Resumen:
Sumario:Objective: To know the perception of humanized care from nursing professionals of Emergency Unit of a general hospital in Quillota, Chile.Methodology: A qualitative, descriptive and phenomenological study. The participation of four nurse professionals who work in the Emergency Room of a Hospital from Quillota was requested. Then, it was performed a direct interview to the participants, which was recorded and transcribed verbatim in order to be applied identify relevant aspects according to the proposed objectives of the research.Results: In the discourses emerged concepts that describe humanized care, identifying it as integral care, which should include the patient and his family and should be governed by bioethics principles. Also emerged the limitations and facilities perceived in their work environment to perform this care andfeelings that arose regarding this.Conclusions: The context of the Emergency Room differs from the others hospital services, due to a multiplicity of factors that hinder humanized care. The concept of humanized care described by the actors is similar to the theory, but they relate that there are difficulties to carry out and that it´s hard to realize achange within the team. Also, the person who works in Emergency Room should have vocation, optimism and take his work as a challenge. Humanized nursing care should be present in all the attention, and Emergency Room personnel should be continuously updated on the issue, as well as perform qualitativestudies on the subject.